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Frequently Asked Questions:
Is my device eligible for promotion? All eligible devices and their Part Numbers (P/N) can be found in the T&C’s section. The P/N of your device should be on the white sticker of the package or on the sticker of your device. If the P/N of your device is included in the T&C’s section then your purchase is eligible for this promotion.
What must be shown when uploading the image? Name of the store, date of the purchase, name/Part Number of the purchased device.
Why can I see a Polish address in my claim information if I’m living in Great Britain? This changes automatically in our system and has no impact on your claim or bonus delivery.
How long do I need to wait until I receive the bonuses? As the T&C claims, our promotion team has up to 90 business days for the delivery of your bonuses. But it usually takes 1-3 weeks.
How can I contact the Acer team if I have any questions regarding promotions? Contact us via promotions@wec24.pl or please use the “Contact us” button to fill out the form.
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